Is my website ADA compliant?
You need an accessibility assessment with a stated scope, methods and findings to understand the site's current barriers. Automated scans help, and human review is also needed. For a private business, the ADA sets no specific technical standard, and DOJ's guidance points to WCAG as the measure.
The longer version
DOJ's position is that Title III covers what a business open to the public offers on the web. DOJ has no regulation with detailed website standards for businesses, so WCAG is the usual measure. State and local governments differ: DOJ's 2024 Title II rule requires WCAG 2.1 Level AA.
WCAG provides technical criteria for reviewing accessibility. Testing should cover important tasks, representative page types, forms and relevant assistive-technology behavior.
Changes to content or functionality can introduce new issues, so review needs to continue after the initial assessment.
Next steps
- Get an assessment against WCAG 2.2 AA covering every page type, including the ones behind a form.
- Fix what it finds, starting with anything that blocks a task outright: forms, navigation and checkout.
- Publish an accessibility statement describing the assessment scope, target standard, known gaps and a way to report problems.
- Put testing on every change so the answer stays true next month.
Related guides
Sources
- Guidance on Web Accessibility and the ADA (opens in a new tab)US Department of Justice, Civil Rights Division
- Fact Sheet: New Rule on the Accessibility of Web Content and Mobile Apps Provided by State and Local Governments (opens in a new tab)US Department of Justice, Civil Rights Division
This page provides general information. Your obligations depend on your business and jurisdiction. Consult a qualified adviser about your circumstances.