Website operations for home-service businesses
Keep service information, lead forms and coverage areas current. Steadwatch manages the website and records approved changes to forms and publishing.
When teams ask for help
Teams may be reviewing lead-form wording, adding service areas or correcting location information. The site needs to reflect where the business operates and how inquiries are followed up.
Relevant website requirements
These topics may be relevant to your website. Applicability depends on your organization, the services it offers and the information it handles.
ADA web accessibility
How ADA accessibility requirements relate to websites and the tasks people need to complete.
CCPA and CPRA
California privacy-law coverage, consumer rights and website-related responsibilities.
Data requests
How to recognize, record and handle requests about personal information.
Sector-specific considerations
These areas also need to be considered when planning the website and its forms.
- Telephone Consumer Protection Act
Follow-up calling and messaging rules depend on the technology, message and circumstances. Have the relevant consent language and process reviewed for the way your business contacts leads.
Telephone Consumer Protection Act rules (opens in a new tab)US Federal Communications Commission
- Service areas and physical locations
Describe service areas and physical locations accurately. Check the relevant Google Business Profile rules separately from the website's page structure and structured data.
Google Business Profile representation guidelines (opens in a new tab)Google
Steadwatch's role
- Consent wording on a lead form is a content field with its own approval trail, and the exact text in force at the moment of a submission is stored with that submission.
- Separate records help the templates distinguish service coverage from physical locations when producing pages and structured data.
The managed platform also includes accessibility checks, consent controls, data-request tracking and monthly reporting.
Your responsibilities
- The consent language itself, and confirming with counsel that it covers how you actually contact people.
- What your call center or CRM does with a number after the form hands it over.
- Deciding which towns you genuinely serve.
This page provides general information. Your obligations depend on your business and jurisdiction. Consult a qualified adviser about your circumstances.