Website operations for professional-services firms
Keep your website current and maintain records of its security, accessibility and data-handling checks. Those records can support client reviews and supplier assessments.
When teams ask for help
A customer may ask about website accessibility, security controls or data handling during procurement. Teams need records that describe the site accurately and identify what falls outside its scope.
Relevant website requirements
These topics may be relevant to your website. Applicability depends on your organization, the services it offers and the information it handles.
ADA web accessibility
How ADA accessibility requirements relate to websites and the tasks people need to complete.
CCPA and CPRA
California privacy-law coverage, consumer rights and website-related responsibilities.
Breach notification
How incident-response and notification requirements depend on the data and jurisdiction.
Data requests
How to recognize, record and handle requests about personal information.
Sector-specific considerations
These areas also need to be considered when planning the website and its forms.
- Customer and contractual requirements
A customer agreement or procurement process may ask for accessibility findings, technical controls or other website documentation. Review the actual requirement before making a commitment or preparing a response.
Developing an accessibility statement (opens in a new tab)W3C Web Accessibility Initiative
Steadwatch's role
- We supply the relevant website records and help explain the controls within the agreed service scope.
- On plans that include questionnaire assistance, we help with security questionnaires, using the published architecture page for the technical sections.
- The accessibility statement and the monthly record are kept current and ready to share with a customer.
The managed platform also includes accessibility checks, consent controls, data-request tracking and monthly reporting.
Your responsibilities
- Everything the questionnaire asks about systems other than the website: your laptops, your email, your access control.
- Any commitment you make in a contract, which may exceed what general law requires.
This page provides general information. Your obligations depend on your business and jurisdiction. Consult a qualified adviser about your circumstances.